Terms & Conditions & Data Protection

We welcome you to the website www.fjf-jewellery.com (hereinafter referred to as the “Website”).

PLEASE READ THE FOLLOWING TERMS OF USE OF THE WEBSITE CAREFULLY BEFORE USING OUR WEBSITE.

The Terms of Use govern the access and use of the Website and the content and services available through the Website (“Services”).

Use of the Website and Services constitutes full acceptance of these Terms of Use and all policies and rules, including but not limited to the Privacy Policy, as well as acceptance of their respective binding contents. If you (“User”) do not agree to be bound by these Terms of Use and to comply with all applicable laws, you should not continue to use the Services.

FJF reserves the right to change these Terms of Use from time to time at its sole discretion. Please review these Terms of Use regularly. Use of the Site and Services following any such changes constitutes your full acceptance of the revised Terms of Use. If you do not agree to the revised Terms of Use, please discontinue use of the Site and Services.

1. Imprint

1.1 The website and its contents are designed, operated and managed by FJF JEWELERY GmbH, Hauptplatz 28, 3300 Amstetten, Austria (hereinafter “FJF”, “we”, “us”, “our”).

1.2 Purchases made by customers via the website are processed by FJF JEWELERY GmbH, Hauptplatz 28, 3300 Amstetten, Austria.

2. Minimum age

2.1 The Services are generally not intended for persons under the age of eighteen (18) (or the age of majority in the respective country from which the user comes).

3. Electronic Services

3.1 Certain parts of our Services may need to be provided via electronic communication channels (e.g. email, SMS, telephone).

3.2 You agree that we may contact you via SMS, email or other electronic means with any Service-related issues, and you acknowledge that in some jurisdictions use of the Mobile Services may result in fees charged to you by your network provider charged and that you are responsible for these charges.

4. Intellectual Property Rights

4.1 The terms “website” and “material” each refer, by way of example, to the software conception, implementation and use of the website, the layout, structure and organization of the contents of the website as well as to material reproduced therein and/or made available to the public , in particular the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, designs, devices, logos, trademarks or any other material reproduced and / or made available via this website ("Material" ).

4.2 All materials on this website, in whole or in part, including, for example, trademarks, domain names, designs and models, patents and copyrights, are protected and the sole property of Mr. Florian-Julian Fichtinger, MBA. All rights reserved, worldwide.

4.3 All trademarks, trade names, logos and other distinctive designs and characters reproduced on the Website, whether registered or not, are trademarks or service marks of Mr. Florian-Julian Fichtinger, MBA. All domain names used on and/or associated with the website are the property of FJF, which manages them worldwide.

4.4 This website is intended solely for private, personal and non-commercial use and the material on this website is presented for informational and/or promotional purposes only.

4.5 You are not permitted to reproduce (except for personal, non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, to delete, add or otherwise modify, create derivative works and/or use, or in any case create works, sell or participate in a sale of this website, in whole and / or part, in any form and / or manner and for every purpose. If the downloading or copying of materials or software is authorized in writing by FJF, such downloading or copying does not grant the user any right, title or interest in the materials or software.

4.6 FJF is fully committed to maintaining, enforcing and protecting its rights and property throughout the world and to vigorously combating infringements to ensure that all rights and property are preserved and fully respected to the fullest extent. Any use not expressly permitted by these Terms of Use is prohibited. The absence of any remedy by FJF, whether judicial or extrajudicial, does not imply acceptance or tolerance of violations of these terms and conditions of use of the website and / or infringement of intellectual property rights of which FJF is the owner and / or availability.

5. Submitted Material

5.1 You acknowledge and agree that all suggestions, projects, ideas, concepts, photographs, contributions or other content and materials (other than personal information) submitted to FJF through this Website or otherwise (the “Submitted Material “), will not be treated confidentially. By submitting the Submitted Material, you grant FJF a royalty-free, non-exclusive, worldwide right to copy, reproduce, publish, disclose, distribute or distribute the Submitted Material in whole or in part for the full term of the Submitted Material for advertising, promotional or product development purposes to use otherwise.

5.2 FJF is not and will not be required to: (i) keep any Submitted Material confidential; (ii) pay compensation for or in connection with use of the Submitted Material; (iii) respond to the submission of the submitted material and/or acknowledge receipt thereof.

5.3 You represent and warrant without limitation that the Submitted Materials do not violate any third party rights under law and/or contract, including, for example, author's rights, trademarks, patents, trade secrets, confidentiality and other proprietary or moral rights.

5.4 By submitting the Submitted Materials, you acknowledge the right, but not the obligation, of FJF to copy, reproduce, publish, disclose, distribute or otherwise use such Submitted Materials or any portion thereof for any purpose, including, for example, advertising, promotion, product development or other commercial purposes, without in any case granting you or any third party the right to compensation. You are and remain fully responsible for the content of any material submitted.

5.5 FJF reserves the right to reject or delete any Submitted Material for any or no reason, including any Submitted Material that, in our sole discretion, violates these Terms of Use or is offensive, illegal, or infringes upon the rights of any person or entity, or which impairs or threatens the safety of a person or facility.

6. Links To Other Sites

6.1 This website may contain links to other websites. FJF has no control over these websites and is not responsible or liable for the accessibility of third party websites or their content.

6.2 Hyperlinks to other websites and references to information, products or services of third parties linked to this website in no way constitute an endorsement by FJF of those websites, information, products or services and should not be interpreted. All questions or comments about these websites should be directed to the responsible operator.

6.3 You are not permitted to frame this Website on any other website.

7. Authenticity of the “FJF” brand products.

7.1 The products advertised on the Website under the FJF JEWELERY brand are made with the best materials and are authentic.

8. Exclusion of Warranties

8.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE, ITS CONTENT AND SERVICES ARE PROVIDED FREE OF CHARGE ON AN “AS IS” AND “AS AVAILABLE” BASIS. FJF MAKES NO WARRANTY OR GUARANTEE IN CONNECTION WITH THIS SITE, ITS CONTENT OR SERVICES, INCLUDING, FOR EXAMPLE, THAT IT WILL BE AVAILABLE AT ALL TIMES, WITHOUT INTERRUPTION OR ERROR, OR THAT IT WILL BE FREE FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, BUGS, MALWARE OR THE LIKE). ) IS PROTECTED, OR THAT IT IS FITNESS FOR A PARTICULAR PURPOSE AND SUCH WARRANTIES EXPRESSLY DISCLAIMS.

8.2 FJF COMMITS THAT THE INFORMATION PROVIDED ON THE WEBSITE IS CORRECT AND UP-TO-DATE. HOWEVER, FJF CANNOT GUARANTEE THE ACCURACY OF THIS INFORMATION OR THAT THIS INFORMATION WILL BE FREE FROM ERRORS OR OMISSIONS, AND FJF MAKES NO WARRANTY OR ASSUMES NO LIABILITY IN REGARD. FJF RESERVES THE RIGHT TO UPDATE AND/OR CORRECT THE CONTENT OF THE WEBSITE AT ANY TIME WITHOUT NOTICE AND WITHOUT LIABILITY OF ANY KIND.

9. Limitation of Liability

9.1 SOME STATES DO NOT ALLOW THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY, IN WHOLE OR IN PART, AND IF REQUIRED BY APPLICABLE LAW, THE CONTENT OF THIS SECTION MAY NOT APPLY TO YOU.

9.2 SINCE THE SERVICES ARE PROVIDED FREE OF CHARGE, YOU ARE RESPONSIBLE FOR EVALUATION OF THE INFORMATION AND CONTENT OBTAINED THROUGH THE SITE. BY USING THE SITE, YOU ASSUME ALL RISKS ASSOCIATED WITH YOUR USE AND ACCEPT FULL RESPONSIBILITY FOR ANY FAILURE OF USE, LOSS OF DATA, AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING AND MAINTENANCE OF HARDWARE AND/OR SOFTWARE IN CONNECTION WITH THE WEBSITE CAN BE USED.

9.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ALSO AGREE NOT TO HOLD US, OUR LICENSORS, SERVICE PROVIDERS, AGENTS, EMPLOYEES OR PARTNERS LIABLE IN ANY WAY FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT OR INDIRECT, SPECIAL , RANDOM OR ANY CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING FROM OR IN CONNECTION WITH THE USE OF THIS WEBSITE, THE SERVICES, THEIR CONTENT, OR ANY LINKED WEBSITE OR THE USE OR INABILITY THEREOF.

9.4 IT IS UNDERSTANDED THAT NOTHING IN THESE TERMS OF USE (I) EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM INTENTIONAL INJURY; AND/OR (II) OUR LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION OR GROSS NEGLIGENCE; AND/OR (III) ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

9.5 If such a limitation of liability is contested and established, FJF's liability is in any case limited to EUR 50.00 (fifty).

10. Compensation

10.1 If permitted by applicable law, you agree to indemnify us and each of our subsidiaries and affiliates, and their respective officers, agents, partners and employees, from any loss, liability, claim or demand, including reasonable attorneys' fees, which by any third party due to or arising out of your use of the Website and Services in breach of these Terms of Use and/or a breach of these Terms of Use and/or any breach of your representations and warranties set out herein, and/or if any material transmitted through the Services gives rise to our liability caused by third parties.

11. Applicable Law

11.1 These Terms of Use and all non-contractual obligations arising out of or in connection with the Terms of Use shall be governed by and interpreted in accordance with Austrian law (without regard to its conflict of law provisions), unless otherwise provided by the mandatory local law of your place of residence. All disputes arising out of or in connection with these Terms of Use or non-contractual obligations arising from or in connection with the Terms of Use are subject to the exclusive jurisdiction of the Austrian courts or to the jurisdiction of the courts of your place of residence, if this is provided for by applicable law.

12. Data Protection

12.1 Before uploading or providing personal information to this website, please read the privacy policy carefully. Unless opt-in is required under applicable data protection laws, by uploading or providing personal information to the Site, you agree to be bound by our Privacy Policy.

13. Language

13.1 Our general terms and conditions for the use of the website
have been translated into English as customer service. In case of doubt, only the current version in German applies.

1. General provisions

1.1 These general terms and conditions of sale (hereinafter: “GTC”) apply to all mail order business with FJF JEWELERY products (hereinafter: “Products” or “Product”), which is carried out via the website www.fjf-jewellery.com (hereinafter: “Website”) ) he follows.

1.2 Only consumers (hereinafter: “Customers” or “Customers”) who are natural persons of legal age and who do not act in connection with their profession, business activity or trade can take part in the mail order sale of products, which is regulated by these General Terms and Conditions .

1.3 The contract language when concluding a purchase contract via this website is German.

1.4 Customers must read these General Conditions carefully. The General Conditions are available on the website for customers to confirm, save and retrieve. FJF JEWELERY will send the customer a copy of the General Conditions in accordance with § 5.10. FJF JEWELERY will archive the purchase contracts concluded with customers for the legally required retention period.

2. Determination of the seller

2.1 The seller is FJF JEWELERY GmbH, Hauptplatz 28, 3300 Amstetten, Austria.
VAT ID number ATU75271867 (hereinafter “FJF”).

3. Information about the products and their availability

3.1 Information about the products (and the corresponding product numbers) and the relevant prices can be found on the website.

3.2 The images of the products shown on the website may differ from the actual appearance of the products for technical reasons; the customer may therefore rely exclusively on the description of the products and their characteristics on the website.

3.3 FJF reserves the right to limit the quantity and/or type of products available on the website at any time. The style, models and colors of the products described on the website are subject to change without notice. During the purchase process, automatic feedback informs the customer whether an order cannot be completed due to unavailability of the ordered product; Before the contract is concluded, FJF is not liable to the customer due to the unavailability of a product.

3.4 The number of pieces of a product that a customer can order is limited to ten pieces.

3.5 Under no circumstances will FJF be liable for errors that occur due to a poor connection between the customer's device and the website.

4. Prices

4.1 The product prices on the website are stated in euros and include the applicable taxes and fees. In addition to the product price, there are shipping costs, which are shown separately on the order form.

4.2 FJF regularly checks whether the product prices stated on the website are correct, but cannot rule out errors. If an error is discovered in a product price, FJF will reject the order and offer the customer the opportunity to purchase the product at the correct price. If the error is only discovered after the order has been accepted, FJF also offers the customer the opportunity to cancel the order.

5. Conclusion of contract

5.1 The main characteristics and price of the Products are indicated on the Website. The information on the website does not constitute an offer from FJF.

5.2 Before placing an order on the Website, the Customer should carefully read all the instructions that appear during the purchase process (including with regard to shipping costs, cancellation conditions and privacy policy), as well as these General Conditions.

5.3 In order to purchase a product, the customer must (i) add the selected product to the “shopping cart” by clicking on the corresponding button, (ii) complete the order offer, (iii) choose the payment method, (iv) accept the general conditions and (v) send FJF the order offer via the website.

5.4 Sending the order constitutes an offer to purchase the selected product, which is governed by these General Conditions and is binding on the customer (without prejudice to his right of withdrawal in accordance with § 10). The sending of the order offer by the customer obliges the customer to pay the price of the ordered product(s).

5.5 The Customer may change or correct information provided in the Order Offer in accordance with the procedure described on the Website before sending the Order Offer (for example: the Customer may change the number of Products that he intends to purchase by he adds or removes one or more products from the “shopping cart”).

5.6 Without prejudice to the use of data described in the data protection declaration, FJF may retain the order offer and the customer data relating to it for the period required by law.

5.7 FJF may reject an order offer at its own discretion within 30 days (provided that the customer then does not owe FJF any payment - other than the amounts specified in § 6, if applicable), for example:
(i) if the Products are unavailable (without prejudice to the provisions of § 3.3), or
(ii) in the event of reported or suspected fraudulent or unlawful activity, including where purchases are suspected of being made for commercial purposes;
(iii) if the customer has not fulfilled his obligations arising from a previous contract with FJF.

5.8 The contract between FJF and the customer is concluded as soon as the customer receives FJF's acceptance of his order offer, which he sent via the website. FJF’s acceptance (or rejection) will be sent to Customer via email to the address provided by Customer in the Order Quote (“Order Confirmation”).

5.9 If one or more products are unavailable, the customer will receive an email duly informing them of the unavailability of the products. In this case, the order offer will either be canceled in its entirety or accepted in part, namely only with regard to the available products. If an order offer is partially accepted, the customer will only pay the price of the available products (or, if paying by credit card, he will only be charged the price of the available products).

5.10 In accordance with Section 4 Paragraph 1 and Section 7 Paragraph 3 FAGG (Distance and Away Transactions Act), the order confirmation includes a summary of the essential characteristics of the purchased products, precise information on the price and payment method, information on shipping costs, information on the Conditions and modalities for exercising the right of withdrawal, including information on the exclusion of the right of withdrawal for personalized products, the address to which complaints should be addressed, details of customer service and existing terms and conditions and a copy of these General Conditions.

5.11 The risk of loss or damage to the products passes to the customer as soon as the customer (or a third party specified by the customer, other than the carrier) takes possession of the product.

6. Method of payment

6.1 The customer pays the price of the products listed in the order offer as well as the corresponding shipping costs either by credit card, PayPal or bank transfer.

6.2 FJF accepts the following credit cards: Visa; MasterCard; Stripe Payments.

6.3 The customer's credit card will only be debited after:
(i) verification of credit card details,
(ii) receiving authorization to charge the credit card from the customer's credit card provider and
(iii) Confirmation of the availability of the Product by FJF.

6.4 At the time the order offer is sent, no charge will be made other than any preliminary charge that may be necessary to check the validity of the credit card. It is agreed that this preliminary charge will no longer apply and will then only correspond to the amount owed by the customer as soon as the order is executed. In addition, this temporary charge will also be waived if an order is canceled.

6.5 FJF also accepts transfers to the bank account. The customer shall bear all possible costs and expenses (including bank fees) in connection with the transfer. Payment is due no later than 7 (seven) working days from the date of order confirmation.

6.6 If, for any reason, the amount owed by the customer cannot be debited within the due date (see § 6.5 above) (or the freely available amount cannot be credited to FJF's account in the case of a bank transfer), the contract will not be concluded and the order will be cancelled .

7. Transport and delivery

7.1 The products must be delivered to the address specified by the customer in the order offer. The signature of the customer (or a named representative) is required upon delivery. The courier may require identification of the person collecting the package. FJF does not deliver to PO Boxes.

7.2 In the case of bank transfer, shipping takes place as soon as the transfer has been credited to FJF's account in freely available funds.

7.3 For each order, FJF will invoice the Customer for the Products by email or post in accordance with applicable laws and regulations. Invoicing is based on the data provided by the customer when ordering. After the invoice has been issued, no changes to the invoice are possible.

7.4 The customer bears the shipping costs. These are shown separately on the order and invoice.

7.5 The purchased products will be delivered by a courier service chosen by FJF, without any guarantee that the fastest and cheapest delivery will be chosen (hereinafter: “courier”); They will be delivered on working days (excluding Saturdays, Sundays and local or national holidays) within 30 (thirty) days from the date of order confirmation (except in cases of force majeure or unforeseeable circumstances). If delivery is not made within the time frame specified above, the Customer may request FJF by sending an email to info@fjf-jewellery.com a grace period of 7 (seven) days (or, if applicable, such other grace period as may be required by relevant applicable law). or reasonable in the circumstances) for the delivery of the product. In the event of failure to comply with this deadline, the Customer is entitled to terminate the Agreement and FJF is obliged to immediately refund all amounts paid under the Agreement.

7.6 Upon delivery of the Products by the courier, the Customer (or a named representative) must check:
(i) that the number of pieces delivered also corresponds to the number stated on the delivery note, and
(ii) that the packaging and its seal are intact, undamaged, not wet and have not been altered in any way.

Damage to the packaging and/or the product or discrepancies in the number of items or receipts must be noted immediately in writing on the courier's delivery note. To the extent permitted by applicable law, once the courier receipt has been properly signed, the Customer may no longer object to the external appearance of the package delivered, provided that the Customer may subsequently object to other product characteristics in accordance with the conditions in Section 13 below.

8. Shipping and Delivery Confirmation

8.1 FJF will send the customer a shipping confirmation by email once the products have been dispatched.

9. Wrapping Or Packaging

9.1 Products purchased through the Website will be delivered in the same standard FJF packaging as products purchased from an authorized reseller.

10. Right of withdrawal for consumers and its consequences according to the KSchG and FAGG

10.1 According to § 11 FAGG, the customer has the right to take possession of the products - or the last product in the case of a partial delivery - within 14 (fourteen) days from the date on which he (or his representative duly authorized to receive the products). to revoke the contract without giving reasons.

10.2 In order to exercise his right of withdrawal, the customer must inform FJF of his decision to withdraw from the contract with a clear statement (e.g. a letter by post, fax or email). The revocation does not require any specific form. Therefore, within the time frame mentioned in § 10.1 above, the Customer may send the following by email (see contact form) or by ordinary post:

• the attached cancellation form, which must be duly completed and signed, or

• a statement about his intention to make use of his right of withdrawal in accordance with Section 11 FAGG. This declaration must contain the following information: (i) the product in respect of which the customer wishes to exercise his right of withdrawal, (ii) the order number and (iii), if the customer has paid for the products by bank transfer, his IBAN number which the reimbursement has to be made.

The declaration of revocation must be sent to the following address:

FJF JEWELERY GmbH
Main Square 28
3300 Amstetten
Austria
info@fjf-jewellery.com

10.3 The customer must return the purchased product to FJF JEWELLERY GmbH, Hauptplatz 28, 3300 Amstetten, Austria, within 14 (fourteen) days of the declaration of cancellation. The deadline is met if the customer sends the goods before the end of this period. The customer bears the direct costs of returning the product to FJF. The customer is only liable for any reduction in value of the products caused by use that goes beyond what is necessary to determine the nature, characteristics and function of the goods.

10.4 FJF will pay the customer all amounts paid by him, including the shipping costs (excluding additional costs due to the customer choosing a delivery other than the standard delivery offered by FJF), without culpable delay - in accordance with § 10.5 - but at the latest within 14 ( fourteen) days from receipt of the message that the customer is withdrawing from the contract. FJF will make the refund using the same payment method that the customer used for the original transaction, unless expressly agreed otherwise and provided that the customer does not incur any costs as a result of such refund.

10.5 Pursuant to Section 14 Paragraph 3 FAGG, FJF may withhold reimbursement until FJF receives the product back or until the customer provides proof that the product has been returned, whichever occurs earlier.

10.6 Products purchased via the Website cannot be returned or exchanged through authorized resellers.

10.7 Once the product has been dispatched, the order cannot be canceled or changed. However, shipped products can be returned as stated in Section 10.

10.8 If FJF does not comply with its information obligations in accordance with Section 4 Paragraph 1 Z 8 FAGG, the period for revocation is extended to twelve months, starting with the point in time in accordance with Section 10.1 If FJF fulfills its information obligations within this extended period, the period for exercise begins of the right of withdrawal according to § 10.1 at the time the information is transmitted by FJF.

11. Exceptions to the right of withdrawal

11.1 The customer has no right of withdrawal with regard to the contracts listed in Section 18 FAGG (available here).

12. Exchange of Products

12.1 Without prejudice to the Customer's rights under Sections 10 and 13, FJF in any case allows the Customer to exchange a Product purchased via the Website as follows:

(I) Upon receipt of the product, the customer must immediately contact FJF by email to the following address info@fjf-jewellery.com.

(II) The customer must fill out the form sent to him electronically after the withdrawal was announced, clearly indicating the product number and size of the new product he wants (the product numbers and sizes are indicated on the website).

(III) The product to be exchanged must be returned to FJF within 14 (fourteen) days from delivery in its original condition and using the form specified in § 12.1 (II) above. No labels must have been removed from the product. The customer bears the shipping costs for returning the product.

(IV) To reimburse the amount paid by the customer, FJF will use the same payment method that the customer used when making the purchase. The refund will be made within 14 (fourteen) days from FJF's receipt of the returned product;

(V) The exchange takes place under the condition that the desired new product is also available.

12.2 FJF treats the exchange as a new order from the customer. It is subject to the same conditions as the original order. These are included in these General Conditions.

13. Warranty

13.1 If a product sold by FJF has a production defect or defect, the customer will contact online support by email or by ordinary mail to the following address:

FJF J. GmbH
Main Square 16
3300 Amstetten
Austria

This is only intended to enable faster and more efficient processing of possible claims due to defects. A violation of this obligation does not lead to any restriction of the customer's statutory warranty rights.

13.2 The warranty provisions of Sections 936ff ABGB and Section 8 KSchG apply to the sale of products. The customer has the right to have the product free of defects, at his choice, through repair or exchange (provided that the customer is entitled to choose between repair or exchange of the product according to the warranty provisions). If one of the above-mentioned attempts at improvement is not successful in accordance with Section 932 Paragraph 1 ABGB, the customer can demand a reasonable price reduction for the product or withdraw from the contract. In any case, any warranty claim due to a defect that FJF has not fraudulently concealed shall automatically expire 24 (twenty-four) months after delivery of the products.

13.3 If the customer requests a repair or exchange of the product due to defects in accordance with this § 13, FJF will bear the costs of returning the product to be repaired or exchanged as well as the costs of delivering the repaired or exchanged product to the customer.

14. Guarantee of Authenticity and Intellectual Property Rights

14.1 FJF guarantees the authenticity of all products purchased via the website.

14.2 The trademark “FJF JEWELERY” located on our products, related accessories and/or packaging, as well as trademarks consisting of forms of goods, together with all copyrighted images, images and objects that are the subject of industrial property rights and copyrights as well as all intellectual property rights remain the exclusive property of Mr. Florian-Julian Fichtinger, MBA.

15. Applicable Law and Place of Jurisdiction

15.1 These General Terms and Conditions and therefore also the contracts concluded with customers are subject to the substantive law of the Republic of Austria (including the General Civil Code, “ABGB”, the Consumer Protection Act, “KSchG” and the Distance and Away Transactions Act, “FAGG”) and must be interpreted accordingly. For consumers, this choice of law only applies to the extent that it does not conflict with the mandatory legal provisions of the EU member state in which the consumer has his or her habitual residence.

15.2. The disputes arising from these General Conditions must be submitted to the jurisdiction of the competent courts of the Customer's domicile.

Alternatively, the Customer may decide to access the system for an alternative out-of-court resolution of disputes of the European Commission, which can be found on the website http://ec.europa.eu/odr .

16. Language

17.1 Our general terms and conditions of sale have been translated into German as customer service. In case of doubt, only the current version in English applies.

17. Contact person

16.1 For further information and assistance in using the website or purchasing online, the customer can contact FJF by writing to the following address:

FJF JEWELERY GmbH
Main Square 28
3300 Amstetten
Austria
info@fjf-jewellery.com

Declaration in terms of the information obligation according to the GDPR

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.

Contact us
If you contact us using the form on the website or by email, the data you provide will be stored by us for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.

Data storage web shop
We would like to point out that, for the purpose of simplifying the purchasing process and for subsequent contract processing, we store the IP data of the connection owner as part of cookies, as well as the name and address of the buyer.
The data you provide is necessary to fulfill the contract or to carry out pre-contractual measures. Without this data we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of transmission to the transport company/shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.
After the shopping process is canceled, the data stored by us will be deleted. In the event of a contract being concluded, all data from the
The contractual relationship is stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase will also be stored until the end of product liability (10 years).
Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfillment) of the GDPR.

Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.
We use cookies to make our offering user-friendly. Some cookies remain stored on your device until you delete them.
They enable us to recognize your browser the next time you visit.
If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and only in individual cases
allow.
If cookies are deactivated, the functionality of our website may be restricted.

Web analytics
Our website uses functions of the web analysis service Google Analytics from Google Inc., USA. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information generated in this way about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent this by setting your browser so that no cookies are stored.
We have concluded a corresponding contract for data processing with the provider.
Your IP address is recorded but immediately pseudonymized by deleting the last 8 bits. This means that only a rough localization is possible. The relationship with the web analytics provider is based on an adequacy decision by the European Commission (“Privacy Shield”).
Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Article 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the GDPR.
Our concern within the meaning of the GDPR (legitimate interest) is to improve our offering and our website. Since the privacy of our users is important to us, the user data is pseudonymized.

Data protection declaration for the use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files
are stored on your computer and enable analysis of your use of the website. The information generated by the cookie –
Information about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization on this website is activated, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, I would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the browser plug-in available under the following link. Download and install gin: http://tools.google.com/dlpage/gaoptout?hl=de.