General Terms and Conditions

Welcome to the website www.fjf-jewellery.com (hereinafter referred to as the "Website").

PLEASE READ THE FOLLOWING WEBSITE TERMS OF USE (HEREINAFTER “TERMS OF USE”) CAREFULLY BEFORE USING OUR WEBSITE.

The terms of use govern access to and use of the website and the content and services available through the website ("Services").

Use of the website and services implies full acceptance of these Terms of Use and all policies and rules, including but not limited to the Privacy Policy, and acknowledgment of their respective binding contents. If you ("User") do not agree to be bound by these Terms of Use and to comply with all applicable laws, you should not continue using the services.

FJF reserves the right to amend these Terms of Use at its sole discretion from time to time. Please review these Terms of Use regularly. Your continued use of the website and services after such amendments constitutes your full acceptance of the revised Terms of Use. If you do not agree to the revised Terms of Use, please discontinue using the website and services.

1. Imprint

1.1 The website and its contents are designed, operated and managed by FJF Jewellery GmbH, Hauptplatz 16, 3300 Amstetten, Austria (hereinafter referred to as “FJF”, “we”, “us”, “our”).

1.2 Purchases made by customers via the website are processed by FJF Jewellery GmbH, Hauptplatz 16, 3300 Amstetten, Austria.

2. Minimum age

2.1 The services are generally not intended for persons under eighteen (18) years of age (or the respective age of majority in the country from which the user originates).

3. Electronic services

3.1 Certain parts of our services may need to be provided via electronic communication channels (e.g., email, SMS, telephone).

3.2 You agree that we may contact you via SMS, email or other electronic means regarding service-related problems, and you acknowledge that the use of mobile services may incur charges in some jurisdictions, which will be billed to you by your network operator, and that you are responsible for these charges.

4. Intellectual Property Rights

4.1 The terms “Website” and “Material” refer, by way of example, to the software design, implementation and use of the Website, the layout, structure and organization of the content of the Website, as well as to material reproduced therein and/or made available to the public, in particular the collection and organization of data and information, photos, images, illustrations, texts, video clips, music compositions, audio clips, designs, devices, logos, trademarks or any other material reproduced and/or made available via this Website (“Material”).

4.2 All materials on this website, in whole or in part, including, for example, trademarks, domain names, designs and models, patents and copyrights, are protected and the sole property of FJF. All rights reserved worldwide.

4.3 All trademarks, trade names, logos, and other distinctive designs and marks reproduced on the website, whether registered or not, are trademarks or service marks of FJF. All domain names used on and/or associated with the website are owned and administered worldwide by FJF.

4.4 This website is intended solely for private, personal and non-commercial use, and the material on this website is presented for informational and/or promotional purposes only.

4.5 It is not permitted (except for personal, non-commercial use) to reproduce, publish, disclose, transmit, make publicly available, republish, distribute, display, remove, delete, add to, or otherwise modify, create derivative works from, and/or use, or in any case create works from, sell, or participate in any sale of this website, in whole or in part, in any form and/or manner and for any purpose. If FJF is expressly permitted in writing to download or copy materials or software, the user will not acquire any rights, title, or interest in the materials or software through such downloading or copying.

4.6 FJF is fully committed to maintaining, enforcing, and protecting its rights and property worldwide and to vigorously combating infringements to ensure that all rights and property are preserved and fully respected to the greatest extent possible. Any use not expressly permitted by these Terms of Use is prohibited. The absence of any legal recourse by FJF, whether judicial or extrajudicial, does not imply endorsement or tolerance of any violations of these Terms of Use of the website and/or the infringement of intellectual property rights owned and/or controlled by FJF.

5. Submitted material

5.1 You acknowledge and agree that all proposals, projects, ideas, concepts, photos, contributions, or other content and materials (excluding personal data) submitted to FJF via this website or otherwise (the “Submitted Material”) will not be treated as confidential. By submitting the Submitted Material, you grant FJF a royalty-free, non-exclusive, worldwide right to copy, reproduce, publish, disclose, distribute, or otherwise use the Submitted Material, in whole or in part, for the entire term of protection for advertising, promotional, or product development purposes.

5.2 FJF is not obligated, nor will it be obligated in the future: (i) to treat the submitted material as confidential; (ii) to pay any compensation for the use of the submitted material or in connection therewith; (iii) to respond to the submission of the submitted material and/or to acknowledge receipt thereof.

5.3 You declare and guarantee without reservation that the submitted material does not infringe any third-party rights under law and/or contract, including, for example, the rights of the author, trademarks, patents, trade secrets, confidentiality and other proprietary or personal rights.

5.4 By submitting the materials, you acknowledge FJF's right, but not obligation, to copy, reproduce, publish, disclose, distribute, or otherwise use these materials or parts thereof for any purpose, including, for example, advertising, promotion, product development, or other commercial purposes, without granting you or any third party the right to compensation in any case. You are and remain fully responsible for the content of the submitted material.

5.5 FJF reserves the right to reject or delete submitted material for any or no reason, including submitted material which, in our discretion, violates these Terms of Use or which is offensive, illegal, infringes the rights of any person or entity, or which compromises or threatens the safety of any person or entity.

6. Links to Other Sites

6.1 This website may contain links to other websites. FJF has no control over these websites and is not responsible or liable for the accessibility of third-party websites or their content.

6.2 Hyperlinks to other websites and references to information, products, or services of third parties linked to this website do not constitute an endorsement of these websites, information, products, or services by FJF and should not be interpreted as such. All questions or comments regarding these websites should be directed to the respective operators.

6.3 You are not permitted to frame this website on another website.

7. Authenticity of the products of the brand “FJF”.

7.1 The products advertised on the website under the FJF brand are made with the best materials and are authentic.

8. Exclusion of Warranties

8.1 TO THE EXTENT PERMITTED BY LAW, THIS WEBSITE, ITS CONTENT AND SERVICES ARE PROVIDED FREE OF CHARGE ON AN "AS IS" AND "AS AVAILABLE" BASIS. FJF MAKES NO WARRANTY OR GUARANTEE IN CONNECTION WITH THIS WEBSITE, ITS CONTENT OR SERVICES, INCLUDING, FOR EXAMPLE, THAT IT WILL BE AVAILABLE AT ALL TIMES, WITHOUT INTERRUPTION OR FAILURE TO FUNCTION, OR THAT IT IS PROTECTED FROM MALFUNCTIONAL PROGRAMS (SUCH AS VIRUSES, BUGS, MALWARE OR THE LIKELY), OR THAT IT IS SUITABLE FOR A PARTICULAR PURPOSE, AND EXPRESSLY DISCLAIMS SUCH WARRANTIES.

8.2 FJF strives to ensure that the information provided on the website is accurate and up-to-date. However, FJF cannot guarantee the accuracy of this information or that it is free from errors or omissions, and FJF makes no warranty and assumes no liability in this regard. FJF reserves the right to update and/or correct the website content at any time without prior notice and without incurring any liability.

9. Limitation of Liability

9.1 Some countries do not allow, in whole or in part, the following limitations or exclusions of liability, and where required by applicable law, the content of this section may not apply to you.

9.2 Since the services are provided free of charge, you are responsible for evaluating the information and content obtained through the website. By using the website, you assume all risks associated with its use and accept full responsibility for any failure in use, data loss, and costs associated with all necessary service and maintenance work on hardware and/or software used in connection with the website.

9.3 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ALSO AVOID TO HOLD US, OUR LICENSORS, SERVICE PROVIDERS, AGENTS, EMPLOYEES OR PARTNERS LIABLE IN ANY WAY FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE, THE SERVICES, ITS CONTENT, OR ANY LINKED WEBSITE, OR THEIR USE OR INABILITY TO USE OR USE THEM.

9.4 IT IS UNDERSTOOD THAT NOTHING IN THESE TERMS OF USE (I) EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY INTENTIONAL DEATH; AND/OR (II) OUR LIABILITY FOR FRAUD, FRAUDULENT MISCONDUCT, OR GROSS NEGLIGENCE; AND/OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

9.5 Should such a limitation of liability be contested and established, FJF's liability shall in any case be limited to EUR 50.00 (fifty).

10. Compensation

10.1 To the extent permitted by applicable law, you agree to indemnify and hold harmless us and all our subsidiaries and affiliates, and their respective officers, agents, partners and employees, from any losses, liabilities, claims or demands, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Website and the Services in violation of these Terms of Use and/or your breach of these Terms of Use and/or your representations and warranties set forth herein, and/or if material transmitted through the Services causes us to be liable to any third party.

11. Applicable Law

11.1 These Terms of Use and all non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with Austrian law (without regard to its conflict of laws rules), unless otherwise provided by mandatory local law in your place of residence. Any disputes arising out of or in connection with these Terms of Use or any non-contractual obligations arising out of or in connection with them shall be subject to the exclusive jurisdiction of the Austrian courts or the courts of your place of residence, if provided for under applicable law.

12. Data protection

12.1 Before uploading or providing personal data to this website, please read the privacy policy carefully. Unless opt-in is required under applicable data protection laws, by uploading or providing personal data to the website you agree to be bound by our privacy policy.

13. Language

13.1 Our General Terms and Conditions for the use of the website
These texts have been translated into English for customer service purposes. In case of doubt, only the current German version applies.


Data protection

Declaration in accordance with the information obligation pursuant to the GDPR

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, Austrian Telecommunications Act 2003). In this privacy policy, we inform you about the most important aspects of data processing within the framework of our website.

Contact us
When you contact us via the form on our website or by email, the data you provide will be stored by us for six months for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.

Data storage webshop
Please note that for the purpose of simplifying the purchasing process and for later contract processing, we store the IP address of the internet connection owner, as well as the buyer's name and address, using cookies.
The data you provide is necessary for the performance of the contract or for carrying out pre-contractual measures. Without this data, we cannot conclude the contract with you. Your data will not be transferred to third parties, with the exception of the transfer to the transport/shipping company we have commissioned for the delivery of the goods and to our tax advisor for the fulfillment of our tax obligations.
If the purchase process is cancelled, the data stored by us will be deleted. In the event of a contract being concluded, all data from the
Contractual information is stored until the end of the statutory retention period for tax purposes (7 years).
The data (name, address, purchased goods and date of purchase) will be stored beyond this period until the product liability period expires (10 years).
Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG as well as Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of a contract) of the GDPR.

Cookies
Our website uses cookies. These are small text files that are stored on your device by your browser. They do not cause any harm.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them.
They allow us to recognize your browser on your next visit.
If you do not wish to do this, you can configure your browser to inform you about the setting of cookies and only allow them in individual cases.
allow.
Disabling cookies may limit the functionality of our website.

Web analytics
Our website uses features of the web analytics service Google Analytics from Google Inc., USA. This service uses cookies to analyze how users interact with the website. The information generated by these cookies about your use of the website is generally transmitted to and stored on a Google server in the USA. You can prevent this by configuring your browser to block cookies.
We have concluded a corresponding data processing agreement with the provider.
Your IP address is recorded, but immediately pseudonymized by deleting the last 8 bits. This allows only a rough localization. The relationship with the web analytics provider is based on an adequacy decision by the European Commission ("Privacy Shield").
Data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 TKG as well as Article 6 Paragraph 1 Letter a (consent) and/or f (legitimate interest) of the GDPR.
Our legitimate interest, as defined by the GDPR, is to improve our services and website. Because the privacy of our users is important to us, user data is pseudonymized.

Privacy policy for the use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that
These cookies are stored on your computer and allow us to analyze your use of the website. The information generated by the cookie –
Information about your use of this website is generally transmitted to and stored on a Google server in the USA. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting and processing data generated by the cookie relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Privacy policy for the use of Mouseflow

We use Mouseflow, a web analytics tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Mouseflow allows us to record visitor behavior on our website (e.g., mouse movements, clicks, scrolling). The goal is to improve the user-friendliness of our website.

The processing is based on Art. 6 para. 1 lit. a GDPR (consent) and, where applicable, Art. 6 para. 1 lit. f GDPR (legitimate interest in analyzing user behavior to optimize our services).

The collected data is stored pseudonymously. Mouseflow does not record keystrokes in form fields containing sensitive data.

You can find more information in Mouseflow's privacy policy: https://mouseflow.com/legal/privacy-policy/

You can deactivate data collection at any time, e.g. via our consent banner or under the following opt-out link: https://mouseflow.com/opt-out/ .